Policies

BOOK YOUR APPOINTMENT ONLINE

In accordance with LA County Health Department’s most recent mandate:

Mask Optional with Proof of Vaccination.

Otherwise, please wear a mask.

If you would like your service provider to wear a mask, we are happy too accommodate. Please mention at the front desk.

WHAT TO EXPECT FROM US

– New HEPA air filters on HVAC system and fresh air flow in the salon and spa room.

– All staff members are Barbicide COVID-19 certified.

– Cleaning of all stations + spa beds, tools and surfaces in accordance with CDC and OSHA standards, as always.

– Capes and towels are washed and dried hot to the touch between each guest, as always.

– Guest flow management to maintain one to one service provider to guest ratio.

 

Before You Book

Scheduling: Phone or Online

To schedule an appointment, book online or give us a ring at 323-230-6100. If you do not see a specific opening or immediate availability online, please call us at 323-230-6100 for further assistance.

Reservations and Punctuality

Please arrive on time to your reservation to ensure you receive your full service. Please be aware that arriving later than 15 minutes to your appointment may result in altering the services available.

Cancellations & No Show

As a courtesy to our other guests and our salon team, please provide a 24-hour notice of cancellation for an appointment. All appointments must be cancelled at least 24 hours in advance. You can do so online via your confirmation email or by calling 323-230-6100.  Text message or email cancellations will not be accepted.   Appointments cancelled with less than 24 hours notice or a No Show will be charged for the full amount. We appreciate your understanding as we strive to provide you with the best services possible!

Cancellations Due to Illness

If you cancel with less than 24 hours due to illness, you must call in to 323-230-6100 to reschedule to a new new future appointment otherwise you will be subject to our full cancellation policy.

Blow Dry Services

The Ultimate Blow Out is our stand-alone blowout service.  All Haircuts and Color Servies include a blow-dry except for the Color Tint.  For a Color Tint (roots) a complimentary rough dry which will bring your hair back to it’s natural texture.  A full blowout might be booked with a Color Tint for anything additional.

Color Service Definitions

Aveda Full Spectrum™ hair color is the most customizable hair color system in the world. The Establishment offers balayage, ombre, color balance, highlights, weaving, gloss, grey coverage, tint and toner color options. For a complimentary color consultation, please call us or book online. All color and finishing services are a la carte so please schedule accordingly.

Main Color Services

  • Tint (New growth only)
  • Color Balance (New growth to ends)
  • Color Weaving (Highlights)
  • Ombre
  • Balayage

Secondary Color Services

  • Glossing Treatment (Adds volume, enhances shine and conditions hair)
  • Enhancements (Toner, gloss or color between foils only)

Hair Extensions

All hair extension appointments require a complimentary consultation. We specialize in VoMor Hair Extensions. Following your consultation, a 50% deposit is required to book your full extensions appointment.